Information, Advice and Guidance for Young People

Tel: 0800 195 8528

Terms and Conditions

Better Choices Limited
Registered Office

address

Better Choices Limited
Lee House
90 Great Bridgewater Street
Manchester M1 5JW


phone

0161 228 1101


fax

1061 245 4910


email

info@
careers-solutions.co.uk


website

www.betterchoices.co.uk


A company Limited by Guarantee Registered in England and Wales No 3005819

This website has been developed by Better Choices Limited, trading as Careers Solutions. We deliver the Connexions Service in Manchester, Rochdale, Salford and Tameside. When you visit or use our website you are agreeing to our Terms and Conditions of Use, which are outlined in the following sections.

If we change our Terms and Conditions we will show them here, so that you’ll know what information we collect, why we do so, and to what uses it is put.

Your privacy

We respect the privacy of people entering this site, and only ask for the minimum of information.

In delivering Connexions, we collect identifiable information in the following circumstances - if

  • You use our contact form on this website asking for help, when we ask for your name, address and postcode, your email address and your ‘phone number, so that we can respond to your request.
  • You have other contact with us – eg in school, or college or by calling into our Connexions Centre and when you provide us with personally identifiable information about yourself.
  • You use our cnx2jobs website to apply for a vacancy.

Why we hold information about you

In delivering Connexions Services we hold information about you to help provide you with the information, advice, guidance and support you require to progress in education, training or employment.  We may hold this information in either paper or electronic format.

download our leaflet the Fair Processing Notice to find out more.

Confidentiality

Our staff will respect the privacy of young people and disclose confidential information only with the explicit consent of the client, except where there is a clear evidence of a serious risk to the young person or the welfare of others, or other statutory or legal obligations apply.

Web site user statistics

When you visit this website your visit will be counted, and we will be able to see which parts of the site you’ve visited. We will not be able to identify you personally.

Tracking which pages of the site you’ve visited will enable us to develop the site so that it’s more tailored to your needs.

All information that we gather is aggregated and does not identify individual visitors.

Data Protection Act 1998

Better Choices Limited, trading as Careers Solutions, in delivering the Connexions Service in Manchester, Rochdale, Salford and Tameside is registered under the Data Protection Act (1998). The Data Protection Act defines our legal responsibilities as a data holder, and the Act governs the collection, storage, use and transfer of personal data, for example name, address email, age etc.

For further information about these terms and conditions and our responsibilities under the Data Protection Act contact:

address

Operations Support Manager
Better Choices Limited
Lee House
90 Great Bridgewater Street
Manchester M1 5JW

Equal opportunities and diversity policy statement

Connexions aims to promote equal opportunities in all that we do.

We will:

  • value and respect you as an individual
  • listen to your opinions
  • provide a safe and accessible environment
  • ensure your confidentiality
  • protect your individual rights
  • address any complaints you make
  • challenge stereotypical views
  • address any form of bullying effectively
  • actively promote equality and diversity in education, training and employment opportunities for young people
  • work with Connexions partners who are aware of and committed to equality and diversity

All Connexions staff respect each and every individual regardless of their gender, race, ethnic origin, disability, age, sexual orientation, marital status, nationality, religion, politics, class or any other individual characteristics.

A copy of the published Equal Opportunities Policy is available on demand, please speak to your Personal Adviser.

Seeing your personal information

You may ask to see the information held about you at any time by writing to:

address

Operations Support Manager
Better Choices Limited
Lee House
90 Great Bridgewater Street
Manchester M1 5JW

Content of website

We have made every effort to ensure that the content of our website is accurate and current. We accept no responsibility for the content of any site to which a hyperlink exists from our site. We check all hyperlinks on a regular basis and update our site where hyperlinks have changed, and delete hyperlinks when the content of that site ceases to be appropriate to your needs.

Website accessibility

We are working to ensure that the web pages are accessible to people with disabilities. To meet this commitment our text only version is AAA Bobby compliant.